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Contract service

End a contract

Choose the option that fits your situation. Both options work easily and without sign-in.

Withdraw from contract online
Electronic withdrawal for consumer contracts under Section 356a BGB – fast & without sign-in.

Enter the name under which the contract was concluded.

For example, enter a customer number, order number, plan or contract date.

We will send an immediate acknowledgement containing date and time to this address.

Withdrawal declaration

“I hereby withdraw from the contract or part of the contract identified by the following details: your contract details”

You can still withdraw informally by emailing info@billance.de.

Not sure whether you can withdraw? View the withdrawal policy