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Invoices & Documents

Reminders & Payment Notices

Create payment reminders and dunning levels in Billance: deadlines, reminder fees, default interest and follow-up.

1 min readDesktopMobileLast updated on September 6, 2026

Instructions for the Billance desktop app on Windows, macOS and Linux.

A reminder is created from a finalized invoice that still has an outstanding balance. It transfers the source invoice, original due date, open amount, and recorded payments. Reminders are advanced Premium documents.

Levels

Billance supports a payment notice plus first, second, and third reminders. Each level can define a new payment deadline, reminder fee, and matching text. The PDF uses the title of the current level.

Process

  1. Open an overdue or outstanding invoice
  2. Choose Create reminder and review level, fee, and new payment deadline
  3. Save the draft or finalize the reminder
  4. Later mark a sent reminder as paid or create the next level

Only finalizing the next reminder level marks the previous reminder as escalated. Discarding a draft does not change the source status. Invoice and reminders remain linked through the document chain.

Desktop app

Create a reminder or next level from the invoice or reminder action/right-click menu. The draft opens in a new tab.

Billance supports the workflow but does not automatically determine whether timing, fees, and wording are legally appropriate for the individual relationship.

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